How to Delete a Google Review as a Brand

Can bad reviews be removed from Google?  How important is it  to delete a bad Google review for you, your business or  brand?  With negative online reviews on their Google My Business (GMB) listing. With customer reviews data showing 68.5% of all reviews are on Google, even a few negative pieces of feedback on Google can tarnish your online reputation, especially if the review stands out in search results. Here’s what to do.

Brands and organizations can’t just delete any negative review on their GMB page.

Most of the time, businesses that succeed in having online reviews deleted do so by either the reviewer or by an online reputation management company.

What is a Google review?

Before we jump into how you can delete Google reviews, we should first clarify what a Google review is. Other review sites can be confused with the Google review interface. Google’s review site is unique because it’s integrated directly into the search engine as well as its apps and business tools. Google reviews are the most important review platform on the internet. 

BadReviewRemover.com 

A good or bad review or rating for your business can mean the difference between loss or profit! even the success or failure of your business. Most businesses have discovered, before coming to us, it can be extremely difficult and almost impossible to remove Google reviews that are negative or other such bad reviews from almost all other ratings and review platforms. Your reasons or justifications, no matter how valid or correct, rarely seem to matter to them, or that you have been the victim of a fake, untrue, or incorrect review.

Businesses and the public have come to realize that to remove bad Google reviews, or to remove negative reviews from other platforms can be as difficult to do as it is harmful to their business and reputation for them to remain. Among the top concerns and frustrations of businesses today are how to remove a Google review or how to delete a Google review; how to remove negative Yelp reviews; how to remove negative Glassdoor reviews from a disgruntled former employee; or how to remove negative reviews from Google search results or from other sites. With only the click of a button, one’s business can be crippled or destroyed by negative online reviews, regardless of how unfair, inaccurate, or inappropriate they are. BadReviewRemover.com specializes in the complete removal of such harmful and defamatory reviews and is the solution that so many businesses, large and small, have needed.

The Importance of Google Reviews

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Getting reviews from your customers has always been a beneficial exercise for business, but today its importance is even greater.

There are three main benefits of getting customer reviews:

• To acquire testimonials you can use in marketing your business

• To better understand what you are doing right and/or wrong as a business

• To improve the visibility of your business on Google.

In regards to the latter, the importance of accumulating genuine and honest reviews of your services online is ever increasing. Although you may have all the other elements of your local search strategy covered, the power of review data should not be underestimated.

First, the power of the customer testimonial cannot be underestimated in its influence on other potential customers. You can tell me you are nice, and I may believe you. However, if an unbiased third party tells me you are nice, I’d be much more inclined to believe it. In fact, one recent study suggests that customer reviews are the most powerful purchase influence. Another study found that 92% of consumers consult reviews before making a purchase, and yet another study indicated that 73% of consumers are more likely to make a purchase from a site that has customer reviews.

One hesitation businesses have in soliciting online reviews is the fear of receiving a bad review. However, receiving the odd bad review is not necessarily a bad thing. Actively replying to bad reviews and looking to resolve a situation illustrates to your new potential customers that you care about your clients. A study actually found that bad reviews can increase conversion by 73%.

So, why are testimonials so important in an SEO strategy? In Google’s pursuit to deliver the most relevant and beneficial results for local searches, they not only want to know what your business does but how your business is perceived. They do this, in large part, by seeing how many reviews you have and what your average customer rating is. Want proof? The tour illustrating the features of the new Google Maps states outright that the “highest-rated” businesses near you will be returned when you search with local intent. Google also recently updated its map search layout to show ratings and reviews much more prominently. Additionally, with Google, content is king;  adding user-generated content on your site or your Google plus page is a great way to add new, fresh, and unique content.

The quality and quantity of reviews on Google is one of the most important ranking factors for local SEO. And, when a person scans the search results for a local product or service in Google, the business listings that include customer reviews present greater credibility and, naturally, receive more clicks. If your search result listing shows a 4.5-star rating with 18 reviews (and your competitor listings show less), that’s strong social proof that your product or service is trustworthy.

Another fact to be aware of is that, in today’s day and age, your clients will review your products or services whether you want them or not. Even if reviews are not posted to your site, there are numerous websites such as Yelp, Trip Advisor, and social media sites where reviews will appear. To maximize the effect of your reviews, and to maintain as much control over them as you can, prompting your customers to leave reviews about your company on your Google Local page should be your first priority.

Now that we’ve established the importance of customer reviews, specifically online reviews, how do you get your customers to write reviews for your business?

First, and most importantly, have great customer service. Happy customers mean good ratings and reviews. Secondly, you need to have an active strategy in place to encourage reviews rather than waiting for it to happen naturally. An easy way to start collecting online reviews is to ask family and friends to review your business. Next, put a strategy in place for asking both existing and new customers following their purchase; the more immediately this is done, the more likely you are to get a review from them. And, make it as easy as possible for your customers to leave a review, including an obvious link right off your own website to leave a review.

One warning – never pay for good reviews. That includes offering product incentives in exchange for reviews (eg. free pizza slice for showing a completed review). While it may offer the best incentive for soliciting reviews, it is against Google’s terms of service. If you are found out, it will greatly harm your Google ranking.

How easy is it for your customers to leave reviews about your company? At Global Search Boost, we can help you establish and execute an effective strategy for encouraging more customer reviews to greatly benefit your business, especially as part of an overall SEO strategy.

Reasons why Google Reviews are important for your business

What’s the value of a Google review to you?

It may not seem like much, but a simple review on the world’s top search engine site can be the difference if you’re at the top of a search engine page or the bottom when internet goers are searching for companies in your vertical.

Continuously gaining new reviews is a proven way to not only increase your visibility, but also your ROI. We’ve jotted down five reasons why Google reviews should be a priority for you and your business.

1. Helps your search engine optimization and visibility

Google tracks the activity of ratings and boosts the businesses that have a large number of high ratings, as well as ones who have a high number of ratings because it recognizes those businesses that try to engage with their customers. A good review rating can push your business to the Google Local Listing, which lists the first three businesses near the top of the search page based on location.

2. Good reviews can influence potential customers

Did you know that 92% of consumers regularly or occasionally read online customer reviews to determine whether a local business is good or bad? Did you also know that 84% of people trust online reviews as much as a personal recommendation, and 74% of consumers say that positive reviews make them trust a local business more?

3. Improve click-through rates with your website

If your business has a high review rating, internet goers are naturally more likely to click your website and see what your operations are about, making your product more aware of them.

4. Google rules the search engine world

Over 80% of online searches go through Google, so chances are high someone is going to find you and your business through the world’s most prominent search engine. Doesn’t it make sense then to put a focus on optimizing your reviews on such a prominent platform?

We can help you with your Google Business Page and Reviews. 

How to Delete a Google Review If It’s Fake – from a competitor or ex-employee or Haters’ on Google

 Sadly, it’s not uncommon for a business to receive fake reviews on Google. While 

How to Delete a Google Review By Trying To Track Down The One Who Placed The Bad Review to Remove It.

Alternatives to Deleting a Google Review

The pressure is mounting on brands with plenty of negative reviews to remove them in a number of ways.

However, there are ways to improve your online reputation without resorting to deleting reviews. These tactics not only help consumers see the brand in a new light; they can also be the beginning of a better and more effective customer acquisition strategy that leads to higher customer retention rates.

Should I Respond to a Bad Review

Responding to a bad review on Google can make it harder to be removed. So we recommend not responding, but visiting BadReviewRemover to get the process of removal started right away. 

Increase the Positive — Request for More Reviews

A great offense can be your best defense, and another way to combat a plethora of negative reviews is to start asking for reviews from other customers. Hopefully, this helps you amplify positive feedback about your company, while also drowning out the negative.

While some business review sites like Yelp frown upon business owners asking customers for feedback, other sites — including Google — allow you to reach out to customers for reviews. Knowing how to get Google reviews is easy because there are multiple ways to do so.

Request Reviews through Email or SMS

Do you collect customer email addresses or phone numbers at the point of sale or care? If so, then you can use that contact information to reach out to customers after they leave. Just make sure you get their permission to gather the information and tell them how you plan on using it.

Keep the message short and to the point, and add some personalization to it to show that you highly value their specific feedback. Be sure to provide a Google reviews link that will quickly take the customer to your GMB listing. Reducing the number of steps needed to leave a review goes a long way to getting the positive feedback needed to boost your online reputation.

Use the Ask Tool from ReviewTrackers

The Ask Tool is a reputation management software feature that includes an intelligent workflow to help you generate new reviews through email campaigns, SMS, on-site kiosks, and customizable landing pages.

How to Delete a Google Review and Build a 5-Star Reputation

Knowing what to do when you receive a negative review on Google can help you protect your online business reputation.

Now you can have a team helping you protect your online reputation. Don’t let a bad review hurt you, your business or brand. Go to Bad Review Remover Today!